Purpose of the Role:
The role is to provide administration support to the FM Manager and AC/Service Engineers as well as assisting in the office generally.

This role will involve the following but will not be limited to:

• Ensuring tasks are completed in line with the PPM planner and SLA’s.
• Liaise with clients, sub‐contractors and engineers by telephone and e‐mail.
• Organising engineer’s calendars, booking maintenance visits (which includes gaining entry permits where applicable).
• Hiring of equipment, towers, vans as required.
• Assisting in the preparation and issuing of RAMS.
• Organise rota for out of hour’s telephone service.
• Allocation of job and quote numbers.
• Raising and allocating purchase orders to, suppliers and sub‐contractors.
• Taking telephone calls and dealing with queries and call‐outs.
• Tracking job progress.
  
• Typing of e‐mails, letters and faxes.
• Updating site files with assistance from engineers.
• Updating and maintaining client database requirements (Job Logic)
• Updating and maintaining AMD database (Job Logic).
• Keeping the various department spreadsheets up‐to‐date, i.e. targets, budgets, client and sub‐contractor retentions, quote logs, assets.
• Checking time sheets in preparation for approval by FM Manager.
• Organising Monthly Invoicing Reports.

Other:

• Any other duties required to ensure an effective and efficient service is delivered in accordance with AMD procedures
• To assist the Commercial Team as and when required on an ad‐hoc basis.

The successful candidate will be able to demonstrate that they are:

• Competent in Microsoft Word, Excel, Outlook, PowerPoint
• Methodical and organised
• Good at prioritizing workload
• A team player
• Excellent typing skills
• A quick learner
• A good level of English spelling and grammar
• Accurate with good attention to detail
• Have a sense of humour
• Focused
• Show initiative